Frequently Asked Questions
How much does a website cost?
Our website packages start from as low as N35,000 and up to six figures, all depending on the amount of time used to design and custom develop your project. We offer business-specific products to help keep the cost as minimal as possible, but custom design and/or development work is billed accordingly. To choose the package that is right for your business, take a look at our Packages and Prices page.
What is your refund policy?
What happens after I decide to have my website built by Computesolve?
Can I upgrade after signing up?
Yes, you can upgrade at any time after signing up. Simply send an upgrade request to firstname.lastname@example.org.Then we will send you a notice regarding your current package and instructions on how to upgrade.
Will I know how to populate, maintain and update my website once it is completed ?
Of course! Our Starter Kit comes with a detailed user manual that clearly describes all of the available functionality (within the CMS website content management system) in a step-by-step reference guide. All documentation includes detailed diagrams and screenshots to help familiarize you with Site Control and present the various features in the most understandable way.
We also offer a complimentary training service to all customers that feel more comfortable with an interactive demonstration from one of our internet marketing consultants. We maintain a fully equipped training lab online and offline. Our goal is to bring you up to speed with the CMS website content management system and to demonstrate all of the available functionality at a pace that suits you. Feel free to book an online session at a time that is convenient for you.
If I don't have time or have someone to update my website content, can computesolve do it for me?
What happens if I have problems using the Computesolve Content management system (CMS)?
If our CMS manual doesn’t have an answer for you, our support team is always available by phone or email, Monday through Friday, 7am-5pm . If you have any problems or questions, just call or contact us for a same-day response.
Do I need to purchase a website domain name?
No, all you have to do is choose the right plan and we will do the rest. Our website design and development packages include registration of a domain name for 1 year, as well as hosting .
What if I already have a website domain name ?
How long will it take to build my Web site?
Can Computesolve provide graphics that are relevant to my business?
What happens to my domain name and email if I cancel my service?
Can Computesolve help me promote my website?
Yes! As a standard procedure for all websites, we align our design principles with commonly accepted benchmarks for search engine optimization. All of our packages include full keyword, page title and meta-tag administration tools to increase the likelihood of a favorable search engine ranking.
Computesolve also offers advanced site promotion plans for customers looking to develop a comprehensive online marketing strategy for their business. Our consultants will work within your budget and requirements to formulate an effective solution that increases online awareness and promotes your business to a wider global market.
What is an eCommerce website merchant account ?
How do I set up my eCommerce website merchant account ?
|Talk to Computesolve website consultant about ways to set up a merchant account with your banking institution.|
Are Computesolve websites and eCommerce platform secure ?
How much will it cost to add eCommerce to my website?
How do I pay for my monthly support and website hosting costs ?
We accept the following methods of payment:
Check: Full year in advance only
Direct Debit: Automatically debited from the specified account number
Credit Cards: Automatically debited from the nominated account